You’ll receive a tracking link via email after your order has been shipped out. Use this page to track your order through our delivery partner's website.

Shipping times vary depending on your location. You can view estimated delivery times on our Shipping Page.

Yes, we offer worldwide shipping using trusted carriers.

You can modify or cancel your order within 1 hours of placement. After this period, changes may not be possible due to our fast processing times.

Shipping costs are free with us, we ship for free internationally. Check our Shipping Page for details.

We accept returns within 120 days of receiving your order. Items must be in their original condition, unworn, and in their packaging. Sale items are non-refundable.

If you have any issues regarding your order, please reach out to info@ayukoshop.com

Once we receive your returned item, refunds are processed within 10 working days. Depending on your bank, it may take 3-5 days for the refund to appear in your account.

Since our items are custom made, we normally don't offer size exchanges. However, if you have an issue with your order, please reach out to info@ayukoshop.com and we will find a suitable solution.

Each product page has a detailed size guide. Please refer to the size chart before purchasing to ensure the best fit.

To maintain your custom shoes, we recommend spot cleaning with a damp cloth. Avoid machine washing to preserve the print quality.

Our team is available 7 days a week. You can contact us via email at info@ayukoshop.com or through our Contact Us page. We try to respond to your message within 24 hours.